Frequently Asked Questions
How do I choose the right shoe size?
We recommend choosing your usual shoe size. For the most accurate fit, please check the size guide available on each product page before placing your order.
Are Canberrasolle shoes comfortable?
Comfort is one of our priorities. Our shoes are selected with everyday wear in mind, offering a balance of style, comfort and practicality so you can wear them throughout your day.
Are the shoes suitable for everyday wear?
Yes. Our collections are designed to be versatile and easy to wear, whether you're heading to work, going out, travelling or simply enjoying your day.
How long does shipping take?
Orders are processed as quickly as possible after purchase. Delivery times may vary depending on your location and the shipping method selected at checkout. Please see our Shipping Policy for more information.
Can I return or exchange my shoes?
Yes. If your order isn't right for you, you may be eligible for a return or exchange according to our return policy. Please make sure the shoes are unworn and in their original condition. Visit our Refund Policy for full details.
How can I track my order?
Once your order has been shipped, you'll receive a shipping confirmation email with your tracking information. You can use this information to follow your order's progress.
How should I care for my shoes?
Care instructions can vary depending on the material and design of your shoes. We recommend checking the product details and keeping your shoes away from excessive moisture, heat and harsh cleaning products.
Is my payment information secure?
Yes. Your payment is processed through secure payment systems. We use industry-standard security measures to help protect your personal and payment information.
Why shop with Canberrasolle?
Canberrasolle is built around one simple idea: great shoes should combine style, comfort and everyday versatility. We carefully select our products to offer footwear that looks good, feels good and fits naturally into your lifestyle.